Best Online Rate Guarantee
|This online rate guarantee covers all Adina Apartment Hotels in Europe.|
|You’ll get the best online rate for any Toga Hotel guest room or apartment on www.togareservations.com Guaranteed.* After you have chosen the rate via any of Toga Hospitality’s websites including www.togahotels.com.au ; www.adina.eu ; www.adina.de.com or www.adina.huand find a rate for the same room type and same number of guests available on another website (European websites example: .eu, .de or .hu) at the same time and it is lower than the rate you have just viewed on our website, we will match that lower rate and give you a further 10% off that daily rate.|
How the Offer Works
* Terms and Conditions
|1. The guarantee applies only to rates for Adina Apartment Hotels Hotels purchased online at www.adina.eu (or any of Adina’s branded websites).|
2. Claims under this guarantee must be made at the same time as the accommodation is purchased. Claims must be made by calling the hotel direct.
3. The accommodation purchased must be the lowest available rate for your chosen hotel and room type; if there is a lower rate available for the same hotel on www.adina.eu and you do not purchase it then you do not qualify for the guarantee.
4. “Lower Online Rate” is defined as being a published retail rate available via a website operated by another Adina Apartment Hotels online retailer for the exact same hotel, room type, sales conditions and number of guests that is cheaper than the published retail rate purchased on www.adina.eu, at the time of making the booking. Corporate, package promotion, wholesaler, group travel, government and other discount rates are not eligible.
5. Adina Apartment Hotels must be able to verify the availability for purchase of the Lower Online Rate online at the time of claim. Other methods of verification (e.g. fax, email) are not acceptable. If Adina Apartment Hotels cannot reasonably verify (in its sole discretion) the availability of the Lower Online Rate at the time the claim is made by phone then it may decline the claim.
6. Once a genuine rate difference has been established we will modify the room rate you are to be charged.
7. The refund is the sole and exclusive benefit that will be provided under this promotion.
8. Adina Apartment Hotels reserves the right to terminate this offer at any time without notice.
9. Not valid with any other offers, promotions or discounts.
10. Not valid from online auction or member-only sites.
Toga Hotels - Payment Information
|Australia Hotels Only - From the 1st of March 2010, guests that choose to settle their account with any credit card will incur a 1.5% credit card transaction fee. Guests may choose to change the method of payment on check-out to cash or EFTPOS as these methods of payment do not attract this fee. Bookings prepaid online via the Advanced Purchase packages do not incur the surcharge fee.|